Independent Foreclosure Review.  
ATTENTION: In 2015, federal banking regulators directed the Paying Agent to complete the mailing of replacement checks to all borrowers who had not yet cashed their checks. The deadline to request a payment to be reissued, a change of payee, or separate checks for each payee has passed for all servicers.

If your servicer was Aurora, Bank of America, Citibank, MetLife Bank, PNC, Sovereign (now known as Santander Bank), US Bank, or Wells Fargo, and your check was not cashed, the funds will be transferred to your state’s unclaimed property division. To confirm which state your payment will be sent to by mid-2016, please call the Paying Agent at 1-888-952-9105.

If your servicer was GMAC Mortgage, Goldman Sachs/Litton Loan Servicing, Morgan Stanley/Saxon Mortgage Services, or SunTrust, all outstanding checks, regardless of the date it was issued, have now expired. In mid-2016, the Federal Reserve will direct Rust Consulting, Inc. to redistribute any funds remaining to eligible borrowers of these servicers who cashed or deposited their checks by March 31, 2016. Please check back for updates as the Federal Reserve will provide additional information regarding the redistribution later this year.

If your servicer was HSBC or JPMorgan Chase, please call the Paying Agent at 1-888-952-9105 regarding the status of your payment.

Borrowers who had a mortgage loan with EverBank/EverHome should contact the Paying Agent, Epiq Systems at 1-877-819-9754.

Please refer to Frequently Asked Questions for more information.

Participating servicers under the Agreement, including their current and former affiliates, are:

  • America’s Servicing Company
  • Aurora Loan Services
  • BAC Home Loans Servicing
  • Bank of America
  • Beneficial
  • Chase
  • Citibank
  • CitiFinancial
  • CitiMortgage
  • Citi Residential Lending
  • Countrywide
  • EMC Mortgage Corporation
  • EverBank/EverHome Mortgage Company
  • GMAC Mortgage
  • Goldman Sachs
  • HFC
  • HSBC
  • Litton Loan Servicing LP
  • MetLife Bank
  • Morgan Stanley
  • National City Mortgage
  • PNC Mortgage
  • Saxon Mortgage
  • Sovereign Bank (now known as Santander Bank)
  • SunTrust Mortgage
  • U.S. Bank
  • Wachovia Mortgage
  • Washington Mutual (WaMu)
  • Wells Fargo Bank, N.A.
  • Wilshire Credit Corporation

In January 2013, an Agreement between 13 mortgage servicers and federal banking regulators was reached that ended the Independent Foreclosure Review program for those servicers. Borrowers covered by the Agreement include 4.2 million borrowers whose homes were in any stage of the foreclosure process in 2009 or 2010 and whose mortgages were serviced by one of the companies listed above. Payments to these borrowers were sent beginning in April 2013 and all payments have now been sent.

In the summer of 2013, GMAC Mortgage reached an agreement with the federal banking regulators that ended the Independent Foreclosure Review. Payments to all GMAC Mortgage borrowers have now been sent.

In the summer of 2013, EverBank also reached an agreement with the federal banking regulators that ended the Independent Foreclosure Review. Epiq Systems is the Paying Agent for the EverBank agreement. Payments to all EverBank borrowers have now been sent. For questions related to the EverBank agreement, please visit www.EverBankIndependentForeclosureReview.com. If you have a specific question, you can contact Epiq Systems at 1-877-819-9754, or send an email to: info@EverBankIndependentForeclosureReview.com.

Borrowers receiving a payment as a result of the Agreement were not required to sign a waiver of any legal claims they may have against their servicer as a condition for receiving payment.


For questions, call 1-888-952-9105.
Monday through Friday, 9 am - 8 pm ET
Saturday, 11 am - 4 pm ET

The Independent Foreclosure Review Payment Agreement is monitored by federal banking regulators,
the Office of the Comptroller of the Currency and the Board of Governors of the Federal Reserve System,
to ensure a fair and impartial process.

Assistance is available in over 200 languages, including: Chinese, Korean, Vietnamese, Tagalog, Hmong and Russian.

THE INDEPENDENT FORECLOSURE REVIEW IS FREE.
Watch out for scams—there is only one Independent Foreclosure Review.
Beware of anyone who asks you to pay a fee for any foreclosure review service
or to receive a payment under the Agreement.

For additional information about the IFR Payment Agreement, please refer to Frequently Asked Questions or visit the Office of the Comptroller of the Currency or the Board of Governors of the Federal Reserve System website.